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We accept orders from and deliver in Vietnam
Please note that orders placed after the Next Day Delivery cut off time will be delivered within 2 working days.
Next Day orders placed on holidays will also be delivered within 2 working days following the holiday.
Unfortunately deliveries to some postal addresses may not be available. If we do not deliver to your address, we will notify you of this when you try to place the order.
You will be required to sign for your delivery. If we are unable to deliver, our carrier may return your parcel to its depot and leave a note explaining where your parcel is and how you can rearrange delivery or collect your parcel. If delivery is not rearranged or your parcel collected it will be returned to our warehouse. Please contact us at firstname.lastname@example.org to arrange redelivery in these circumstances. You may be responsible for additional delivery charges on any redelivery.
Delivery times are estimates only. We will try hard to meet our delivery times but are not responsible for any delayed or unsuccessful deliveries. Sometimes orders may take longer to fulfil and certain services may be removed during our seasonal sales, periods of promotional activity or due to circumstances beyond our control, such as adverse weather. If your delivery does not arrive when expected, please contact us on email@example.com . Please note that if your delivery does not arrive within 30 days of Dispatch Confirmation you are entitled to a refund.
All our products are sold on a delivery duty unpaid basis. If your delivery address is outside Vietnam country you may have to pay import duties and taxes which are levied once a shipment reaches your country. You are responsible for any such duties and taxes. Please check with your local customs or tax office for further details .
If you have any questions about delivery, please contact us via firstname.lastname@example.org